Personalized Favors FAQ

Have questions? We're here to help! Please tap the to view our quick answers to your Frequently Asked Questions!

About Your Artwork and Product Questions

  Can I use my logo or artwork for custom design?
  What are the requirements for the artwork I will provide by email?
  I have my design but it is not in vector format.
  Can I customize a design from your template?
  Can you print my custom text, logo, or design on different colors and/or styles of chopsticks?
  Can you print my text or logo in custom colors?
  Can I get a preview or mock-up of my design?
  Can I request a sample?
  Can I order custom-made chopsticks?
  Other chopsticks cannot be personalized - why?
  Why can I print my design on paper chopstick sleeves in Black ink only?

Order Details, Fees, and Returns or Exchanges

  When will I receive my order?
  Can you rush my order
  Why are there different set-up fees?
  Can I modify or cancel my personalized order?
  What is your return or exchange policy?

Further Questions?'s General FAQ has the most comprehensive run-down of our quick answers to your Frequently Asked Questions about shopping here on our site. And, if something still is unclear, please do not hesitate to contact us via email at Info@PersonalizedChopstickStore.Com. Or, call us at 610.438.0632, Mondays to Fridays (9am-6pm EST), except Holidays.